Due to the nature of our product being primarily food, we do not accept returns. However, if you discover a defect, such as a foreign object (e.g., a bee part) in your honey or receive a damaged container during shipping, we will gladly replace the defective item. Please email us a clear photo of the issue, and we will promptly send a replacement. You can reach out anytime by emailing info@windmillhillfarm.com.